Terms of Use

§1. General Provisions

These Terms of Use ("Terms") govern the use of the online service available at https://noorsnap.com ("Service") operated by NoorSphere ("Service Provider").

The Service enables users to:

  • Upload photos for processing into document-compliant formats
  • Optionally request high-quality enhancement and receive the photo by email
  • Download the processed image directly
The Service is currently free to use. Premium features may be introduced in the future.

§2. User Usage Guidelines

  • The Service is intended for individuals aged 16 or older.
  • Users are responsible for ensuring their uploaded photo matches the selected document requirements.
  • Access requires a modern web browser with internet connectivity and cookies enabled.
  • Users agree not to upload illegal, offensive, or copyrighted material.

§3. Rights and Liability of the Service Provider

  • NoorSphere provides the Service on a best-effort basis.
  • NoorSphere is not liable for third-party failures (internet, power, etc.) or rejected photos.
  • Uploaded photos are automatically deleted after 10 minutes.

§4. Acceptance of Terms

By using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

§5. Premium Features (Planned)

  • Clear pricing and payment options will be provided
  • Secure third-party payment processors will be used
  • You will not be charged without explicit consent

§6. Refunds (If Paid Features Are Added)

  • Refunds will be made to the original payment method
  • Some refunds may require documented evidence of photo rejection

§7. Complaints

Complaints can be submitted to: contact@noorsphere.com

Please include a description and any relevant references. We will respond within 14 days.

§8. Personal Data

See our Privacy Policy for details on data use and user rights. All uploaded photos are deleted after 10 minutes.

§9. Final Provisions

  • NoorSphere may update these Terms at any time.
  • Changes become effective 14 days after being posted on the site.
  • Continued use after changes constitutes acceptance.